This Privacy Policy explains what personal data ex777 collects, how we use and protect it, and what rights you hold over your information as a player on our platform. Please read it carefully alongside our Terms & Conditions.
1.1 This Privacy Policy ("Policy") describes how ex777 ("the Platform", "we", "us", "our"), accessible at https://ex777.cam, collects, processes, stores and protects the personal data of individuals who register accounts or visit the Platform ("you", "the User", "the Player").
1.2 By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, you should discontinue use of the Platform immediately.
1.3 This Policy is incorporated into and must be read alongside the Terms & Conditions and the Responsible Gambling Policy. Together, these documents form the complete agreement governing your relationship with the Platform.
1.4 ex777 operates under its international licensing jurisdiction. The Platform does not claim endorsement, approval or oversight by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any Pakistani provincial authority, or any Pakistani financial institution. Nothing in this Policy constitutes legal advice. Users in Pakistan — including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — are solely responsible for determining the legal position of their participation under local law, including the Prevention of Gambling Act, 1977.
3.1 We collect personal data in three primary ways: information you provide directly, data generated by your use of the Platform, and information received from authorised third parties.
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, username, email address, date of birth, country of residence | Account creation |
| Contact Information | Phone number, mailing address (where required) | Account creation or update |
| Identity Documents | Government-issued photo ID, proof of address, selfie for liveness check | KYC verification |
| Payment Information | Payment method type, transaction reference numbers (full card/account numbers are not stored by ex777) | Deposit and withdrawal requests |
| Support Communications | Live chat transcripts, email correspondence | When you contact support |
| Category | Examples |
|---|---|
| Technical Data | IP address, browser type and version, operating system, device model, screen resolution |
| Usage Data | Pages visited, session duration, features accessed, betting and gaming activity logs |
| Transaction Data | Deposit amounts (PKR or cryptocurrency equivalent), withdrawal requests, bet history, balance movements |
| Behavioural Data | Game preferences, sports markets viewed (e.g., PSL, ICC, football, UFC), responsible gambling tool usage |
| Geolocation Data | Approximate location derived from IP address; used for jurisdiction checking only |
We may receive identity verification results from KYC service providers, fraud risk scores from anti-fraud platforms, and payment status confirmations from payment processors. We do not purchase or receive marketing data about you from consumer data brokers.
4.1 Where the data protection laws applicable to the operator's licensing jurisdiction require a legal basis for processing, ex777 relies on the following grounds:
5.1 Personal data collected by ex777 is used for the following purposes:
5.2 We do not use automated decision-making that produces legal or similarly significant effects on players without human review, except where required for fraud prevention or AML compliance.
6.1 ex777 does not sell, rent or trade your personal data to any third party. Personal data may be shared with the following categories of recipients only where necessary:
6.2 All third-party processors engaged by ex777 are contractually required to process personal data only for the purposes specified, in accordance with applicable data protection standards, and with appropriate technical and organisational security measures in place.
7.1 ex777 uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences and gather anonymised analytics.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens — required for the Platform to function | Session / up to 24 hours |
| Functional | Language preferences, game display settings, responsible gambling tool state | Up to 12 months |
| Analytics | Aggregated, anonymised usage statistics to identify performance issues and improve features | Up to 13 months |
| Marketing | Retargeting and promotional personalisation — only placed where you have given consent | Up to 30 days |
7.2 You may manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies may impair the Platform's functionality or prevent login.
8.1 As an internationally operated platform, personal data may be transferred to and processed in countries outside Pakistan and outside the European Economic Area. Where such transfers occur, ex777 takes steps to ensure that appropriate safeguards are in place — including contractual arrangements with processors — to maintain a level of data protection consistent with the principles in this Policy.
8.2 By registering an Account, you acknowledge and accept that your personal data may be processed in jurisdictions outside your country of residence, including the operator's licensing jurisdiction.
9.1 ex777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory and audit obligations.
9.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.
10.1 ex777 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
10.2 No method of electronic storage or transmission is completely secure. While we take commercially reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your Account login credentials confidential.
10.3 If you suspect unauthorised access to your Account, contact our support team at [email protected] immediately.
11.1 Subject to the applicable data protection laws of the operator's licensing jurisdiction, you may have the following rights regarding your personal data:
11.2 To exercise any of the above rights, submit a written request to [email protected]. We will acknowledge your request within 5 business days and respond in full within 30 days. Complex requests may require an extension of up to a further 60 days, in which case we will notify you of the delay and its reason.
11.3 We may require you to verify your identity before processing a data rights request. This is to protect your information from being disclosed or deleted without your authority.
12.1 The Platform is strictly for adults aged 18 or older, or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect personal data from minors. If we become aware that personal data has been submitted by a person under the minimum age, that Account will be immediately suspended, all associated data will be reviewed and, where appropriate, deleted, and funds will be returned to the verified payment method.
12.2 If you believe that a minor may have registered an Account or submitted personal data to us, please contact us at [email protected] immediately.
13.1 The Platform may contain references to third-party payment methods and services (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and cryptocurrency networks). These references are provided for context only and do not constitute endorsement or a data-sharing arrangement. Any personal data you submit directly to a third-party service is governed exclusively by that party's own privacy policy — not this Policy.
13.2 Game content may be provided by third-party software vendors. These vendors may process limited technical data (such as session identifiers) to operate their game software. Vendor data practices are governed by their own agreements with the operator and appropriate data processing contracts.
14.1 ex777 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via email and/or through a notice posted on the Platform prior to the changes taking effect.
14.2 Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must stop using the Platform and contact support to close your Account.
14.3 The effective date at the top of this document reflects the most recent revision. We recommend reviewing this Policy periodically.
For all data protection enquiries, rights requests or complaints relating to the handling of your personal data, please contact our team using the details below:
These cards highlight the core principles of how ex777 handles your data. They complement — but do not replace — the full Policy above.
Your personal information is never sold, rented or traded to third-party advertisers or data brokers. Data shared with processors is strictly limited to what is necessary to operate your account and comply with legal obligations.
All data transmitted between your browser or app and our servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including KYC documents and financial records — is stored in encrypted form.
You can request access to, correction of, or deletion of your personal data at any time. Submit a written request to our support team and we will acknowledge it within 5 business days and respond in full within 30 days.
Full card or bank account numbers are not stored by ex777. Payment transactions are handled by dedicated processors. We retain only transaction reference numbers and method types needed for account reconciliation and compliance.
The Platform does not knowingly collect data from individuals under 18 (or the higher minimum required by the licensing jurisdiction). Any confirmed underage account is closed immediately, with data reviewed and deleted where appropriate.
Promotional communications are only sent where you have opted in. You can withdraw consent at any time by using the unsubscribe link in any marketing email or by contacting our support team directly. Transactional alerts continue regardless.
If you have any concerns about how your data is handled, want to submit a data rights request, or simply want to understand more about our practices — our support team is available around the clock.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves risk. Local laws may restrict participation. Please play responsibly.